What do the different Call History Release Reasons Mean?
Concept
When a call terminates on the Core Module you will see a release reason displayed on the call history screen. This article lists common release reasons you may see and their explanation.
Value | Description |
---|---|
Cancel Connect | The connection was cancelled |
Connect | The call was connected to another destination; e.g caller was answered by the auto attendant and then connected to an extension |
Curl Err: 18 | Web Responder - A file transfer was shorter or larger than expected. |
Curl Err: 23 | Web Responder - An error occurred when writing received data to a local file. |
Curl Err: 28 | Web Responder - Operation timeout. The specified time-out period was reached according to the conditions. |
Curl Err: 7 | Web Responder - Failed to connect to host or proxy |
Dispatched | Call dispatched from Call Queue |
Domain Limit | The call was blocked because its associated domain has exceeded the provisioned limit |
Incompatible Media | There is no compatible codec to support this call. |
Invalid PIN | An invalid PIN was entered. |
Max Recording | The call was disconnected by reaching the maximum allowed recording duration. |
Message Sent | The recorded message was sent. |
302 Moved | The terminating destination is temporarily moved. The terminating destination may have forwarding enabled on the phone. |
No ACK Timeout | The call was disconnected because the answer (i.e. 200 OK) was not acknowledged. |
No Answer | The was no answer from the termination side. |
No Audio File | An audio file needed to be played out cannot be found. |
No Dial Rule | The dialing cannot be matched by any dial rule associated with the caller. |
No digit | Digit Collection timed-out before any digit was received. |
No Orig Match | Origination does match any defined Registrar or Connection entry. |
No Response | No Response received from the forward leg. |
No Route | No defined route can be found for this call. |
No Subscriber | Requested Subscriber does not exist. |
Not Found | The intended termination cannot be found. |
Orig: Bye | Call was ended by a BYE from the origination side. |
Orig: Cancel | Call was canceled by the origination side while the termination side was being rung but not yet answered. |
Restart | The system restarted during the call. |
Term Locked | The termination was disabled from service by the system administrator. |
Term: 403 | The termination side forbids this call. |
Term: 404 | The termination side reports Not Found. |
Term: 480 | The termination side temporarily Unavailable. |
Term: 481 | The termination side reports Call/Transaction Does Not Exist. |
Term: 486 | The termination side is busy. |
Term: 487 | The termination side reports Request Terminated. |
Term: 503 | The termination side reports Service Unavailable. |
Term: 603 | The call has been declined by the termination side. |
Term: Bye | Call was ended by a BYE from the termination side. |
Term: Reg Expired | Registration is Expired on the termination side |
Time Limit | The call exceeded Time Limit. |
Transferred | The call was transferred. |
Wrong Orig IP | Origination IP is Wrong. |
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